Real-Time Analyst
Salary/Rate:£25,000
Type:Permanent
Location:Merseyside
Division:WFM
Ref:TalentPool-0007
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Recruiter
Candidate Information
CCP are currently representing a fantastic candidate that is seeking a new opportunity.
Highlights
- I am a hardworking and professional contact centre operative with extensive experience, currently seeking a new position in WFM or Team Leader.
- A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results.
- Recent achievements include running a team of 15-20 agents within the 119 and universal credit contract assisting them to become a strong and crucial part of the structure to build success. Was seconded into a Team Manager role for 9 months.
- A large part of my day was working with data and WFM, following this experience this is now an area I would like to move into.
- Organised and efficient, proficient in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint.
- Excellent communication skills, both written and verbal.
More Talent
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£25,000
I am a hardworking and professional contact centre operative with extensive experience, currently seeking a new position in WFM or Team Leader. A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results. Recent achievements include running a team of 15-20 agents within the 119 and universal credit contract assisting them to become a strong and crucial part of the structure to build success. Was seconded into a Team Manager role for 9 months.
Real-Time Analyst
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A motivated, adaptable and responsible individual with 17 years of contact centre experience, working in WFM consistently since 2012. I have a methodical, customer-focused approach to work and a strong drive to see things through to completion. In my current role, I have joined a relatively new Real Time team so working on setting up processes and enacting change, whilst also building my own knowledge further in a different retail sector.
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