CCP are delighted to be working with an existing client who are expanding due to exceptional business performance. We are supporting this fantastic brand as they look to recruit 4x Contact Centre Customer Loyalty / Retentions Advisors on a full-time basis starting on 25th November. The role can be fully remote (WFH), hybrid (one day per week in the office on a Wednesday) or fully office based, depending on your preference (and your location).

Do you have strong experience working in a contact centre role, working in an inbound or outbound sales, service, or retentions capacity?

This is an exciting opportunity for someone looking to further develop their career in sales, working for a great insurance brand who really look after, and develop their people. As a Contact Centre Customer Loyalty / Retentions Advisor, you will provide vital support to existing customers when they are looking to renew their annual insurance policy. To be suitable, you must be positive, pro-active, driven to succeed, and committed to deliver great service when speaking to customers.

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Key Details

Role: Contact Centre Customer Loyalty / Retentions Advisor (x4)
Salary: £23,700 to £25,200 per annum
Hours: 9am to 6pm, Monday to Friday
Logistics: Fully remote, Hybrid (WFH: 4 days, Office: 1 day), or fully office-based
Office: Aylesbury, Buckinghamshire
Start Date: Must be available to start on 25th November.

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Contact Details

Recruiter: Dan Bryant
Telephone: 020 8989 7779
Email: dan@ccprecruitment.com
  
This opportunity is being recruited for by CCP. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours.

About CCP

CCP are experts in Customer Operations and CX recruitment. Our network is vast, and since 2010 we've built an incredible reputation for successfully collaborating with people and delivering great service. We focus on partnering with clients and immersing ourselves in their brand when they’re searching for experienced, culturally aligned talent. We're proud to support hundreds of customer centric brands; many instantly recognisable, some lesser-known startups. In addition to searching for talent as a recruitment partner, we also help clients build their candidate attraction and employee retention strategies.